Conditions of sale

We have no minimal order.

Your order will be done automatically via out internet shop. If you like to write your order personally by e-mail, please make your own list according to plant names or you can use catalogue numbers, always in front of each item. Please make your subsidiary list as some plants can be sold out.

Postage differs from state to state.

For Europe:

minimal post fee is 6EUR for less than 500g
to 1kg 11EUR
to 2kg 15EUR

Other examples:

5kg parcel to Germany is 28EUR
5kg parcel to United Kingdom is 31EUR
5kg parcel to Holland is 22EUR
5kg parcel to Belgium is 32EUR

Outside Europe:

minimal post fee is 7EUR for less than 500g
to 1kg 13EUR
to 2kg 19EUR

Other examples:

5kg parcel to USA is 55EUR
5kg parcel to Korea is 65EUR
5kg parcel to China is 75EUR

Plants are sent registered so we can trace the parcel if it was lost. We do not take any responsibility for any parcel loss if customer requires other way of posting than registered letter or parcel.

In EU no phytosanitary certificate or CITES permit is required. For other countries, phytosanitary certificate costs 30EUR. CITES export permit takes about 1 month and is charged 60EUR. If any customs documents are required their price will be added to the final calculation.

Discounts: Above 60EUR is 5%, above 120EUR 8%, above 250EUR 10%, above 500EUR 12%. Minimal order to get discount is 10 items.

For orders between 60-120EUR, plants more expensive than 6EUR are not included into your discount calculation.
For orders between 120-250EUR, plants more expensive than 12EUR are not included into your discount calculation.
For orders between 250-500EUR, plants more expensive than 25EUR are not included into your discount calculation.
For orders above 500EUR, plants more expensive than 50EUR are not included into your discount calculation.

Orders are dispatched usually within 2 weeks. Plants are sent according to weather but not in winter months /November-March/. In 2010 we start sending in early April and warm loving plants (Madagascar, etc) from late April. You are most welcome to take your plants personally but please contact us to make appointment. We accept visitors from April till end of September. Greenhouse is closed from October till March. If the plants you receive come damaged, die during the transport or somehow do not fit your order, contact us within 14 days after you receive plants. Later no complaints will be accepted.

For payment please use one of the following methods:

Bank transfer in EUR to the account name Palkowitschia s.r.o. Nr. 71142663/0300 (EUR), bank CSOB, IBAN CZ56 0300 0000 0000 7114 2663, Swift CEKO CZ PP. Please add 6EUR for bank fees or 1% of the amount if it exceeds 6EUR.
We are able to accept credit cards (Visa, MasterCard) both if you take your plants personally or by post. If you like to use credit card payment, please ask for the form to fill and fax it back to us. We need credit card holder name, credit card number and CVC code (last 3 digits at the end of the card). We will then use your credit card directly in the system.
Payment also can be done to our Paypal account pavelka@palkowitschia.cz.

Do not send payment in advance, you will be informed about final amount of your order then your payment will be required. The detailed calculation with notes in your order will come with the parcel.